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User Guide (Buyers)

Register & Login

  • Register at `/register` with phone/email and password.
  • Login at `/login` using your phone and password.
  • Discover Events

  • Browse the home page or the events grid.
  • Open an event to view details, pricing tiers and poster.
  • Share events via Share/WhatsApp/Facebook/X or copy link.
  • Checkout

  • Pick tier, quantity, and payment gateway (M-Pesa/PayPal/Flutterwave).
  • For M-Pesa, enter your phone in 2547XXXXXXXX format.
  • After STK push, confirm with PIN. The order will update on the My Orders page.
  • My Orders & Tickets

  • Go to `/user/orders` to view your orders and status.
  • When paid, click into an order to see individual tickets, QR codes, and download PDFs.
  • Use the "Get My Ticket" button if status appears pending; it triggers reconciliation.
  • Public Ticket Link

  • `/tickets/view?code=XXXXXX` shows your ticket details and QR.